Lock Outs / Late Cancellations
You must have a credit card on file for first appointments. All first time appointments are charged at $20 booking fee that is taken off of your first appointment. This ensures our housekeepers do not have fake appointments. If your housekeeper arrives and you send her home and cancel the appointment you will be charged for the FULL appointment.
Clients that have a history of cancellations will prepay for service 5 days before appointment.
You MUST pay for service same day, all accounts that are not paid same day are sent to collections and charged a $35.00 late payment/collection fee.
4 hour minimum cancellation fee based on level of service booked.