A $20 fee will be assessed in the event that our cleaning associates arrive and are unable to access the premises. This fee is in place to cover expenses we incur for lost travel time and fuel.
Any appointment cancelled less than 24 hours prior to the scheduled appointment time will be subject to a $20 cancellation fee. Same day cancellation is $25 if the provider has not arrived at your home.
PROVIDER ARRIVES AT HOME AND BEGINS SERVICE
4 hour minimum cancellation fee based on level of service booked.